Question 1

How do I request a lumber quote?

Accepted Answer

Visit our Get a Free Quote page, fill in your project details, material preferences, and contact info. We typically respond within 24 hours with competitive pricing from our supplier network.

Question 2

What is your minimum order quantity?

Accepted Answer

Minimum orders vary by supplier and species. Most domestic softwoods have no minimum, while exotic hardwoods typically require at least 50 board feet. Contact us for specifics on your project.

Question 3

Do you offer delivery?

Accepted Answer

Yes, we coordinate delivery through our supplier network. Delivery options include flatbed, LTL freight, and local delivery depending on your location and order size. Free shipping is available on orders over $500.

Question 4

How do I know what lumber grade I need?

Accepted Answer

Check out our Buying Guides section for detailed grade explanations. FAS is the highest quality for fine furniture, #1 Common is great for general woodworking, and #2 Common works well for rustic projects. Not sure? Mention it in your quote request and we'll advise.

Question 5

Can I return lumber if it's not what I expected?

Accepted Answer

Return policies are handled by individual suppliers. Most offer returns within 30 days for unopened, undamaged lumber. Custom-milled or special orders are typically non-returnable. Contact us if you have an issue with an order.

Question 6

How is lumber priced?

Accepted Answer

Hardwood lumber is typically priced per board foot (BF), while softwood and dimension lumber is priced per linear foot or per piece. Use our Board Foot Calculator to estimate costs. Prices vary by species, grade, and market conditions.

Customer Service

Get In Touch

Send Us a Message

Frequently Asked Questions

Ready to Start Your Project?